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Resources

ICP TTA staff have also assembled a comprehensive list of additional external resources divided into our 16 best practice areas as well as an Overall Victim Assistance Resources category. These will help emergency management personnel, victim services professionals, and key community stakeholders locate specific material and guidance to integrate victim services into comprehensive emergency operations plans.

       

Are you a community seeking to augment or create your mass violence preparedness plan? These initial resources will be helpful:

Resource Highlight

Incident Command System

FEMA ICS Resource Center

This site contains links to the documents that make up FEMA’s National Incident Management System, including a summary document, task books and skillsets, training courses, glossary, job aids, reference documents…

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OVC TTAC Response Checklist

During the response phase, which occurs immediately after an incident, law enforcement officials, first responders, victim service providers, and others will manage, coordinate, and implement many of the protocols developed…

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Emergency Management Institute Independent Study Online

A list of free self-study courses in all disciplines of emergency management designed to expand the knowledge of all participants in a community’s emergency preparedness efforts.

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Committee Identification & Engagement

NMVC Resource Center – Role of Victim Assistance Professionals in Preparing for Mass Violence Incidents

The Role of Victim Service Professionals in Preparing for Mass Violence Incidents tip sheet defines the crucial role of VSPs in the readiness phase of a mass violence incident. Role…

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Rural Domestic Preparedness Consortium Training

The Rural Domestic Preparedness Consortium (RDPC) realizes the nation’s rural and tribal emergency responders face unique challenges when compared to their urban counterparts. As such, RDPC is committed to providing small, rural, and…

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Developing and Maintaining Emergency Operations Plans – CPG 101

In-depth and comprehensive outline of the planning proc Comprehensive Preparedness Guide (CPG) 101 provides guidance for developing emergency operationsplans. It promotes a common understanding of the fundamentals of risk-informed planning…

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Contact List

Building Relationships Between Law Enforcement and Victim Service Professionals

Victim advocates and law enforcement officers play a critical role in establishing and maintaining victim engagement and cooperation throughout the criminal justice process. Law enforcement officers are usually the first…

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OVC Contact List Template

This OVC template helps track key stakeholders and organize the resources they bring to the community.

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Friends and Relatives Center (FRC) Plan

NOVA Credentialing

The National Advocate Credentialing Program® (NACP), developed through the cooperative effort of multiple national and state victim assistance organizations, was launched in 2003 as the first voluntary credentialing program available…

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ASPR TRACIE Hospital Family Assistance Tip Sheet

ASPR TRACIE has developed a series of tip sheets for hospitals and other healthcare facilities planning for no-notice incident response. Our traditional concepts and approaches have not kept pace with…

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Victim Identification and Notification Protocol

Providing Sensitive Trauma Notifications

The Federal Bureau of Investigation's Victim Services Division developed an online training course to help law enforcement officers, medical examiners, victim service professionals, and other professionals make sensitive trauma notifications.…

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Victim List Template

This OVC document allows a community to quickly start to build a data base of all victims in an incident.

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Public Information and Crisis Communications Protocol

NRT JIC Model

A model for planning a Joint Information Center including staffing positions, duties, and qualifications.  Many samples of public messaging are also included.

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Volunteer Management Protocol

FEMA ESF Annex Volunteer and Donations Management

The Volunteer and Donations Management Support Annex describes the coordination processesused to support the state in ensuring the most efficient and effective use of unaffiliatedvolunteers, unaffiliated organizations, and unsolicited donated…

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Family/Friends Assistance Center (FAC) Plan

Tips for Healthcare Facilities: Assisting Families and Loved Ones after a Mass Casualty Incident

This ASPR TRACIE tip sheet highlights best practices and issues related to planning for, activating, and operating hospital or healthcare facility Family Information Centers (FIC)/ Family Support Centers (FSC), in…

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Joint Mass Fatality Family Assistance Center Operations

This guide was developed by the FBI Office for Victim Assistance and the NTSB Transportation Disaster Assistance Division for local and state agencies involved in the response to mass fatality…

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Donation Management Protocol

FEMA ESF Annex Volunteer and Donations Management

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National Compassion Fund

The National Compassion Fund provides a single, trusted way for the public to donate directly to victims of a mass crime, such as a shooting or terrorist attack. It was…

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OVC Donation Management

This link provides three examples of major incident donation funds and insight into how those can be managed. The One Fund (Boston, Massachusetts) The One Fund Boston raises money to…

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Memorial and Special Events Management Plan

NMVC Community Remembering

Almost immediately after a mass violence incident there is a need for municipal, community and faith leaders to organize more formal events, such as a simple candlelight vigil, to invite…

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Community Behavioral Health Response

NMVC Online Clinical Trainings

The National Mass Violence Center offers a range of support services for clinicians interested in learning more about empirically-based, trauma-focused treatments.

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ASPR TRACIE Disaster Behavioral Health Library

Disaster behavioral health (DBH) includes the provision of mental health, substance abuse, and stress management services to disaster survivors and responders. Incorporating DBH into all phases of emergency management can…

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SAMHSA Disaster Technical Assistance Center

SAMHSA DTAC assists states, territories, tribes, and local entities with all-hazards disaster behavioral health response planning that allows them to prepare for and respond to both natural and human-caused disasters.…

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OVC Trauma Informed Care

This OVC provided link introduces two sites for understanding Trauma Informed Care. Trauma-Informed Care National Center for Trauma-Informed Care and Alternatives to Seclusion and Restraint This technical assistance center promotes…

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First Responder Support

International Assoc. of Chiefs of Police Vicarious Trauma Initiative

This initiative, funded by the Department of Justice, Office of Justice Programs, Office for Victims of Crime (OVC), provides dedicated resources, training and technical assistance to 12 communities seeking to build interdisciplinary,…

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National Sheriff’s Association Mental Health Tools

The National Sheriff's Association provides a comprehensive list of tools related to Law Enforcement Officers from various sources. Exposure to the traumatic experiences of other people—known as vicarious trauma—is an…

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First Responder Behavioral Health Concerns

This issue of the Supplemental Research Bulletin focuses on mental health and substance use (behavioral health) concerns in first responders.  An in-depth look into risk factors for officers, protective factors…

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OVC Vicarious Trauma Toolkit

The Vicarious Trauma Toolkit (VTT) was developed on the premise that exposure to the traumatic experiences of other people—known as vicarious trauma—is an inevitable occupational challenge for the fields of victim services, emergency…

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Planning & Preparedness Grants and Emergency Funding Assistance

VOCA Funding Toolkit

The vast majority of crime survivors’ needs have nothing to do with what happens to the person who harmed them. These needs include medical assistance, physical therapy, trauma and grief…

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Federal Emergency Funding Options

The Antiterrorism and Emergency Assistance Program (AEAP) supports crisis, response, consequence management, criminal justice support, crime victim compensation, and training and technical assistance in the aftermath of an incident. This is one of…

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Community Resilience Planning

Community Resiliency

OVC has compiled several tools to help communities promote resiliency following an incident of violence. This link provides general resilience information as well as examples of resiliency centers established after…

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NMVC Tip Sheet

The National Mass Violence Center created a tip sheet defining the crucial role of Victim Service Professionals in the resilience phase of a mass violence incident. Role of VSPs in…

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Criminal Justice System – Victim Support

VictimLaw Database

VictimLaw is a searchable database of victims' rights legal provisions including federal, state, and territorial statutes, tribal laws, state constitutional amendments, court rules, administrative code provisions, and summaries of related…

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Training and Exercise

NACP Pre-Approved Training Programs

This link includes a list of current NACP Pre-Approved Training Programs by state as well as instructions for obtaining pre-approval for your victim assistance introductory advocacy training.  

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Homeland Security Exercise and Evaluation Program

Exercises are a key component of national preparedness — they provide the whole community with the opportunity to shape planning, assess and validate capabilities, and address areas for improvement. HSEEP provides…

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Exercise Guide

By providing sample victim services drills, tabletop exercises, and functional exercises, this guide is intended to assist communities in incorporating victim services into their emergency management exercises. Baseline After-Action Review…

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After Action Review Template

This template can be customized by jurisdictions completing an After Action Review for drills, exercises, and real events.

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Overall Victim Assistance Resources

Fact Sheet – Overview of Services Available

The Office for Victims of Crime Training and Technical Assistance Center (OVC TTAC) is committed to building the capacity of those who work with victims across the country. Our no-cost…

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OVC Victim of Mass Violence & Terrorism Toolkit

The OVC Helping Victims of Mass Violence & Terrorism: Planning, Response, Recovery, and Resources Toolkit was created for communities to prepare for and respond to victims of mass violence and terrorism in…

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Strategic Planning Toolkit

The Strategic Planning Toolkit is intended to function as a guide for you to use throughout the strategic planning process. The Toolkit offers guidelines you can follow and tools and…

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